Ribena Win Family Experiences

This free instant win prize draw (“Promotion”) is to win Family experiences, Virgin Experience Days Vouchers or £50 cash prize.

The Promotion is open to residents of the UK and the Republic of Ireland aged 18 or over.

Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion.

To take part in this Promotion, participants need to purchase a participating Ribena product (listed below) and scan the QR code on pack to enter. Smart phone and internet access required.

Winners will be required to provide proof of purchase to receive the prize drawn and incomplete, illegible or late entries will not be accepted.

Entrants must retain proof of purchase in the form of an itemised receipt or invoice.

A person whose name is identified on the mode of entry (“Entrant”) must be ordinarily resident in and visiting the Promotion microsite from an eligible and participating country (which comprises the United Kingdom or the Republic of Ireland). Region, country, and IP address blocking is enforced for anyone trying to access the Promotion microsite outside of these countries.

Maximum of one entry per person per email address per day. Maximum one Main prize and one Cash prize per household. Anyone found trying to circumvent this condition by using alternative details will be disqualified. No bulk, consumer group or third-party entries will be accepted. Promoter believes in responsible consumption of its products and does not endorse the purchasing of more product than can reasonably be used or consumed in order to participate in this Promotion.

The promotional period runs from 00:01 (UK GMT) on the 5^th May 2024 (the opening date) until 23:59 (UK GMT) 31^st August 2024 (the closing date).

Any entries received outside of these times and dates will not be entered into this Promotion.

Entrants take part in a winning moment (instant win) promotion.

Entrants who provide valid details and answer correctly within the allocated time (where applicable), will be deemed as an eligible entrant. The following details must be provided:

Winners will be allocated at random from all complete, accurate and eligible entries throughout the competition period. There will be one thousand one hundred and nineteen (1,119) random winning moments during the competition period.

All prizes are guaranteed to be won provided there are an adequate number of entries to exceed the quantity of prizes.

Entrants will be notified immediately whether they have won after providing relevant entry details.

Winners are required to submit their prize claim within a ten (10) working day period from the date on which the winner received their ‘winner’ in-page notification during entry. Winners will also be contacted by email within one (1) working day of their allocation, using the email address provided by the winner at time of entering. This will be the winner's prize claim reminder email. Any failure by the Promoter to notify the winners within this timeframe shall not give rise to any claim by the winners against the Promoter.

If a prize claim is being made through the prize claim reminder email, the winner’s claim must be submitted through the provided URL within the reminder email. Any failure to do this by the winner, or failure to complete a prize claim within ten (10) working days of receiving the prize claim reminder email, shall not give rise to any claim by the winners against the Promoter of loss of prize due to re-allocation.

The winners will receive their claimed prize or confirmation of, and supply of relevant documents for, their travel prize within thirty (30) calendar days of providing their proof of purchase to the Promoter. The winners will be required to make a choice from the selection of prizes they have been offered within their allocated tier as below (Please refer to the prize details in the terms and conditions):

Prize types will be allocated at random. Winners do not have the right to request a specific prize type.

The Promoter reserves the right to substitute the prizes (or any part of the prizes) for a prize or prizes of equivalent or greater monetary value if this is necessary in the reasonable opinion of the Promoter. There is no cash alternative to the prizes (or any part of the prizes) and unless the Promoter agrees otherwise in writing, the prize is non-refundable and non-transferable.

If the winners are not able, for any reason, to accept a prize, or cannot be contacted within ten (10) working days of the draw date, the Promoter reserves the right to award the prize to another entrant.

Third party terms and conditions apply to parts of the prizes where applicable.

Details of the prize winners’ names and countries will be available for three months after the close of this Promotion by writing to the Promoter at the address set out below and stating the name and date of the Promotion or by emailing consumer.care@suntory.com. We reserve the right to refuse any or all such requests. Should a winner object to their information being made available or request that disclosure be limited in scope they should contact the Promoter by emailing consumer.care@suntory.com. We may nevertheless disclose the information to the relevant Advertising Standards Authority if required to do so.

PRIZE TYPE A (MAIN PRIZE): THIRTY (30) X FAMILY BREAKS / EXPERIENCES ACROSS UK AND REPUBLIC OF IRELAND

PRIZE TYPE B (MAIN PRIZE): EIGHTY NINE (89) X ‘VIRGIN EXPERIENCE DAYS’ VOUCHERS

PRIZE TYPE C (CASH PRIZE): ONE THOUSAND (1000) X ‘CASH PRIZES’

All prizes are valid for travel until September 2025 excluding travel over Christmas, Easter and all bank holidays. All travel must be completed by 30th September 2025.

All holiday locations and dates are subject to availability. Available locations will be in the country the winner is ordinarily resident in. Travel will be subject to the availability at the date of booking the trip. The winner should notify the Promoter at least six weeks in advance of his/her preferred dates for taking the trip.

A BACS transfer for spending money allocated to each prize will be issued in the prize winner’s name 10 weeks before departure of the trip subject to providing satisfactory details of a current UK or Irish bank account (as applicable). Spending money will be issued in the currency of the country the winner is ordinarily resident in.

All travel must be completed within the time-frame stated within the promotion. Extensions to the validity of the prize will not be allowed unless first authorised by the promotional agent.

Where a choice of venues has been offered, winners will be asked to provide a county to the prize providers. Alternatively, Cloud Nine will endeavour to offer the closer venue to the winners home address.

The Promoter or Cloud Nine will accept no responsibility for accommodation providers withdrawing or amending bookings. In the event of this, winners must contact the Promoter or Cloud Nine and a suitable alternative will be offered in accordance with clause 18 these terms and conditions.

All travel arrangements offered are at the discretion of Cloud Nine and the Promoter. Any requests relating to locations, accommodation type and dates cannot be guaranteed.

All expenses, travel and other costs NOT expressly stated in the package description above are the sole responsibility of the winner.

Any amendments made by the prize winner after the booking is confirmed may be subject to administration charges levied by the specific supplier. In such circumstances, the prize winner is responsible for those additional charges.

There is no cash alternative or refund for unused portions of the prize.

For the avoidance of doubt, the prize does not include travel to and from home to the location, gratuities, meals, insurance or other travel expenses unless otherwise stated, or any other costs of a personal nature not stated for winner and guest.

Please note that either the prize winner or their companion(s) may need a current and valid credit card in order to check in at the accommodation provided.

Bookings must be made through Cloud Incentives Ltd, The Station, 7 High Street, Olney, MK46 4EB (ABTA number: L9097). Telephone: 0845 121 4765, Email: info@uponcloudnine.co.uk.

Privacy Policy - https://www.uponcloudnine.co.uk/privacy.html

Center Parcs, Cottage Stay and any other prize providers are not involved or associated with the administration of the promotion but are responsible for the redemption of the prize(s) as stipulated in these terms and their terms and conditions. Unless specified in these terms and conditions and to the maximum extent permitted by law those parties are released from any liability whatsoever in connection with this Promotion.

There are certain things for which the Promoter does not accept any liability to you, and these are explained in the next three paragraphs. The law does not allow the Promoter to exclude or limit its liability for some things, such as death or personal injury caused by its negligence, or loss caused by a false statement where the statement is made fraudulently. The Promoter accepts full liability for these matters and all matters for which it cannot, under English law, exclude or limit its liability. Otherwise, the exclusions of liability described below will apply. References to the “Promoter” include all of the Promoter’s associated companies, agents or any other third party involved in the Promotion.

Subject to the above paragraph, the Promoter will not be responsible for (and will have no liability in connection with) acts, omissions, and occurrences beyond the Promoter’s reasonable control, including but not limited to:

The Promoter does not accept responsibility for network, computer, hardware, or software failure of any kind, which may affect the sending, receipt, or processing of your entry.

If this Promotion is unable to run as planned due to computer virus, network/technical/communications failure, tampering or any cause beyond the Promoter’s reasonable control, the Promoter may in its sole discretion cancel, terminate, modify, or suspend the Promotion or invalidate any affected entries (subject to any written directions given under applicable law).

Entries must not be made through agents or third parties or any automated entry software or any other means which allows an entrant to automatically enter repeatedly. Incomplete entries will be disqualified and will not be counted. If it becomes apparent that an entrant is using computer(s) to circumvent this condition by, for example, the use of programme, application, script, brute force or any other automated means, that person’s entries will be disqualified, and any prize awarded will be void.

The Promoter’s decision is final and binding in all respects on all entrants. Any correspondence entered into is at the discretion of the Promoter. Entries that do not comply in full with these terms and conditions will be disqualified. Incomplete entries will be disqualified and will not be counted. The Promoter is not obligated to inform the entrants who have entered such entries of such disqualification.

The Promoter reserves the right to verify the validity of entries and entrants. If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsman-like conduct of any kind (including, without limitation, manipulating the promotion, choice of prize winner(s) or any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity.

The Promoter reserves the right to amend these terms and conditions at any time without notice.

The Promoter will use each winner’s, and each entrant’s, personal details for the purpose of administering this Promotion. Please see our Privacy Policy at https://www.ribena.co.uk/about/privacy-policy/ for further details.

If you have opted in, the Promoter (and their respective business partners if applicable) may also use the details you give us to contact you for marketing purposes by post, email and/or SMS.

The winners agree to allow the Promoter to use their name and likeness for advertising and publicity purposes without additional remuneration. The winners may be required to take part in reasonable publicity and PR activity at the Promoter’s request.

This Promotion, these terms and conditions, and any dispute or claim arising out of or in connection with them (including the prize(s)), shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion and/or these terms and conditions (including the prize(s)).

The Promoter will only use each winner’s, and each entrant’s, personal details for the purpose of administering the Promotion and the auditing of the entries where necessary and for no other purpose unless we have your consent and you have opted-in to receive further marketing communications.

Your details will at all times be kept confidential, and in accordance with applicable data protection laws. Please see the Promoter’s Privacy Policy at https://www.ribena.co.uk/about/privacy-policy/ for further details. You can request access to your personal data, or have any inaccuracies rectified, or request deletion of data by sending an email to consumer.care@suntory.com. By participating in the Promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of your promotion, requests to delete personal data can only be actioned after the relevant promotion has concluded.

If you have opted in, the Promoter (and their respective business partners if applicable) may also use the details you give us to contact you for marketing purposes by post, email and/or SMS.